Introducing the Xpress Outpatient Service (XOS)
When you walk into any of our partner hospitals, what is usually on your mind?
You may be worried about your health or the health of your loved one. Sometimes, you may be irritated by the uncomfortable nature of your symptoms.
Or perhaps, you are just there for a routine appointment and cannot wait for it to end.
Whatever may be on your mind, the last thing we want you to experience is a delay in getting the quality healthcare you deserve.
Sadly though, we’ve noticed that you sometimes experience delays.
So, what if we told you that the power to approve your care now rests with you?
At Hygeia HMO, we remain committed to ensuring that you have a wow experience every time you access healthcare through our partner hospitals.
A crucial part of this wow experience is the seamless nature of our service.
With the new Xpress Outpatient Service, your hospital appointments just got faster!
Whenever you walk into any of our partner healthcare providers, you can control your experience in 5 easy steps:
Before now, most of the delay in access care usually occurred at the third step.
But with the Xpress Outpatient Service, you can approve your care, and report any delay by sending the word ‘DELAY’ to HyBot on WhatsApp.
We guarantee you a response within 10 minutes.
Here’s to faster and more wow experiences with us.
Live more life!